You’ve been in an injury or your car has experienced some cosmetic/structural damage because of bad situations. Either way, you want the dents, dings and scratches fixed as soon as manageable. Entrusting your prize vehicle to the first auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have most beneficial interest at heart.
Take for instance the recent “Sierra Vista Herald” news report declaring, “Auto repair shops to be monitored.” Seems Arizona’s new attorney general is putting a sting operation into effect in new york state that will “determine if those in the business of car repair are increasingly being honest with their customers.”
What prompted the requirement of such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that the cars require expensive add-on services when they actually do not. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them in with a lowball estimate.
In light of situations like these, it’s no wonder that recognition is being given out by the Better Business Bureau and other watchdog organizations to auto body repair services that their very own customers’ best interests on your mind. Recently, EMC Publishers reported than a “Local auto repair shop [had been] recognized by BBB for its health.”
The auto repair shop was selected by a “panel of judges which include business and community leaders” who investigated business practices and anecdotal customer service stories to choose a visit. Honest and integrity in other areas of business by business repair service provider secured the win.
One of the ways that they the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective ought to getting you back on the road quickly and with confidence that your vehicle has been restored meant for complete satisfaction. ICAR Gold class certification also suggests that your auto repair technicians have obtained the highest credentials in the industry to get the job finished right.
Another way exactly where the auto repair service walked away the actual use of honor was by taking the time regrowth to its customers, in plain, non-technical language, what repairs their car needed and what options were available for them. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative points. Watch out for auto body shops that use knock-offs or cheap imitations but impose just slightly lower than a competitor which usually is committed to slow-moving deal and backs it up using a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in worries that you’re being ripped off through your auto repair shop. A reputable car body team focuses on taking that stress out among the process with appreciation of detail from quote, to insurance agency document approvals, totally through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777